HEALTHCARE COLLABORATION

Bridging IT and Clinical Teams: Essential for Healthcare Technological Advancement

Integration Healthcare organisations must bridge the gap between IT and clinical teams to enhance patient outcomes. Miscommunication often causes friction, but collaboration is essential. Embracing digital health, prioritising cybersecurity, and integrating AI and ML are crucial. Identifying core competencies and strategic partnerships will optimise resources and improve care delivery.

HEALTHCARE INNOVATION

AI Transforms NHS Care, Reducing Emergency Visits and Improving Patient Support

The NHS is leveraging artificial intelligence to enhance patient care by identifying individuals at risk of frequent emergency service use. This proactive approach aims to provide early intervention, reducing the strain on A&E departments. With over 360,000 patients attending A&E more than five times annually, the NHS High Intensity Use (HIU) services utilise data to pinpoint frequent attendees, addressing underlying issues often linked to poverty and social isolation. This initiative, already implemented in over 125 emergency departments across England, offers personalised support, significantly reducing A&E visits.

In North East London, AI technology predicts patients likely to require emergency care, enabling healthcare professionals to offer preventative support for chronic conditions like asthma and diabetes. This strategy not only benefits patients but also alleviates NHS pressures, as highlighted by NHS Chief Executive Amanda Pritchard. The approach aligns with the NHS 10-Year Health Plan, focusing on community-based, preventative care.

Examples of success include South Tees Hospitals NHS Foundation Trust and New Cross Hospital in Wolverhampton, where HIU services have markedly decreased hospital visits. Patients like Ryan and Chris have experienced significant improvements in their well-being and reduced A&E attendance. These initiatives demonstrate the transformative potential of AI and community outreach in addressing health inequalities and improving patient outcomes.

What We’re Building Towards

In 2025, the real win isn’t just faster processes or better systems—it’s time. Time for social workers to focus on people, time for families to feel heard and supported, and time for councils to plan for the future with confidence.

If I can touch on the more personal side to the work we do, I have been blown away by the developments in government technology over the past year. It seems only a couple of months ago, we were discovering the transformative power of ChatGPT, Claude and other large language models and now we are using artificial intelligence to enhance government functions directly improving citizen outcomes.

While I understand the apprehension that surrounds artificial intelligence, and I agree that in no way should it replace the human touch that is needed in government services, for better citizen outcomes we must utilise AI. For too long, the public sector trails behind our counterparts in the private sector in taking up transformative technology, systems and processes – but no longer. By building a team of genuine experts interested in Gen AI, like we are here at Agilisys Transform – we are taking local governments on a journey for Gen AI excellence and we are looking forward to what the future brings!

Here’s to a future where care is smarter, kinder, and—dare we say it—a little bit easier for everyone involved. Cheers to 2025!

👉 Keep up with Agilisys Transform on their website or on LinkedIn.

DIGITAL HEALTHCARE TRANSFORMATION

Dudley Group NHS: Urgent Digital Transformation for Improved Patient Care Outcomes

Neill Crump, Digital Strategy Director at Dudley Group NHS, emphasises clinically-led digital transformation. The trust prioritises collaboration, digital maturity, and patient personalisation. By integrating digital tools, they enhance efficiency and care quality, aiming for a paper-free environment and improved patient outcomes through innovative, clinically-driven solutions.

HEALTH TECHNOLOGY

Health Tech Buyers Guide: Essential Innovations for Modern Healthcare Challenges

The Health Tech Buyers Guide introduces cutting-edge solutions in healthcare technology, focusing on infrastructure, AI, cybersecurity, and more. It targets decision-makers, offering insights and case studies from leading suppliers. The guide emphasises innovation, efficiency, and patient-centred care, urging immediate adoption to enhance healthcare systems.

HEALTHCARE TRANSFORMATION

How Do You Turn a Crisis of Resources into an Opportunity for Transformation?

The public sector faces rising demand, budget cuts, and inefficiencies—but these challenges are a chance for transformation. Embracing technology, especially AI, can turn constraints into opportunities, reducing administrative burdens and enabling staff to focus on impactful work.

From automating Education, Health, and Care Plans (EHCPs) to streamlining workflows, AI demonstrates how innovation can enhance existing systems without costly overhauls. Gradual modernization and cross-department collaboration are key to driving effective change.

By leveraging AI, the public sector can create efficient, citizen-focused services. Discover how these strategies can turn today’s challenges into lasting improvements.

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